Privacy Policy

Divy Ebook Store respects your privacy. This Privacy Policy explains what information may be collected through https://divyebook.store, why it is used and what choices are available to you.

Information We May Collect

We may process:

• Name
• Email address
• Phone number
• Order and transaction identifiers
• Purchased product information
• Customer-support communications
• IP address, browser, device and website activity
• Advertising attribution information such as UTM parameters, _fbp, _fbc and fbclid
• Cookie and marketing-consent preferences

Divy Ebook Store does not directly store full card numbers, CVV, UPI PIN, OTP or online-banking passwords.

How Information Is Used

• Process and verify payments
• Deliver purchased digital products
• Provide customer support
• Prevent fraud and unauthorised access
• Maintain transaction and compliance records
• Improve website performance
• Measure advertising results
• Display or optimise advertising, where marketing consent has been provided
• Comply with applicable law

Meta Pixel and Marketing Technologies

With your marketing consent, we may use Meta Pixel to measure visits, product views, checkout activity and verified purchases.

You may reject non-essential marketing cookies or withdraw consent using the Cookie Settings link in the website footer.

Rejecting marketing cookies will not prevent you from purchasing the product.

Service Providers

• Razorpay for payment processing
• Meta for advertising measurement, where consent is provided
• Lovable and the website’s hosting or backend providers
• Email and digital-delivery providers
• Security, analytics and customer-support providers

Each provider may process information according to its own terms and privacy policy.

Retention

We retain information only for as long as reasonably necessary for delivery, customer support, fraud prevention, legal compliance and transaction records.

Marketing data based on consent will no longer be used for that purpose after valid withdrawal, subject to legal and technical limitations.

Your Choices and Rights

• Access to relevant personal information
• Correction of inaccurate information
• Deletion of information no longer required
• Withdrawal of marketing consent
• Information about how your data is processed
• Resolution of a privacy-related grievance

Send requests to support@divyebook.store. We may need to verify the requester before acting on a request.

Children

The website and its marketing are not directed at children. We do not knowingly use Meta Pixel for behavioural advertising directed at children.

Security

We use reasonable administrative and technical safeguards. However, no internet-based service can guarantee absolute security.

Never send card numbers, CVV, OTP, UPI PIN or banking passwords by email.

Changes

We may update this Privacy Policy when our services, technologies or legal obligations change. The latest effective date will be shown at the top of this page.

Contact and Grievance Information

Brand: Divy Ebook Store
Website: https://divyebook.store
Email: support@divyebook.store